Descrizione:
About Reonic:At Reonic, we’re on a mission to transform the renewable energy landscape through cutting-edge software solutions for solar, storage, charging, and heat pumps. We are committed to delivering an all-in-one sales tool tailored specifically for Utilities and Installers, ensuring that we provide the best possible solutions for their businesses. With a community of over 300 B2B customers and the support of visionary investors, we’re rapidly scaling our impact in this dynamic industry. We’re looking for a passionate and driven Product Specialist to join our Italian team and be a part of this exciting journey. Together, let’s harness the power of innovation to drive sustainable change and create a greener future!
What you will do:
• You are the go-to contact for our diverse range of B2B customers, including solar installers, utilities, and car dealerships
• Leveraging customer feedback to enhance our software, in close collaboration with our development team
• Continuously improving customer experience and streamlining processes
• Identifying and capitalizing on upselling opportunities and seeking out potential partnerships, keeping ahead of industry developments
• Strategically plan and implement projects that drive Reonic's growth and innovation
You will be perfect for the role if you have:
• Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers
• Previous experience in the start-up ecosystem and a degree in economics, engineering, or a related field (are a plus)
• Motivated to drive change in renewables and have a positive impact
• Excellent communication and presentation abilities in Italian
Why you should join us:
• A pivotal role in a fast-growing VC-backed startup building a product already loved by >300 paying B2B customers
• An opportunity for personal and professional growth
• Freedom to try new things and make quick changes (nothing-is-impossible spirit of a small but effective team)
• Competitive pay
• Work in Italy or Germany
Ready to make an impact in the renewable energy sector? Send us your application. We’re excited to work together on simplifying renewable technology access.
Please always feel encouraged to send us your application even if you may think you don’t fulfill all the criteria (yet). We fully understand that inner voices / imposter syndrome can sometimes hold us back from applying.